Refund policy

Return & Refund Policy

At Jeevanaa™, your wellbeing is our priority. We stand behind every pouch of Deep Calm™ and Sleep Deep™ with confidence, and we want you to feel completely comfortable trying them.

30-Day Money Back Guarantee

If you're not completely satisfied within 30 days of receiving your order, simply contact us at support@jeevanaa.com or via live chat. We'll issue a full refund.

Damaged or Incorrect Orders

If your order arrives damaged, or if you receive the wrong product, please contact us within 7 days of delivery. We’ll replace it at no cost to you, or issue a full refund if preferred.

How to Request a Refund

  1. Email support@jeevanaa.com with your order number and a brief note. Or reach out to us on chat.

  2. Once approved, refunds are processed within 3 to 5 business days.

  3. Refunds are issued to your original payment method. Please allow your bank or card provider a few additional days to post the funds.

Important Notes

  • Our 30 Day Money Back Guarantee applies to first time purchases of each product.

  • Refunds are limited to one claim per customer, per product.

  • Orders that qualified for free shipping are eligible for a full refund.

  • Optional expedited or premium shipping upgrades are non refundable.

  • We reserve the right to decline refund requests in cases of suspected misuse, fraud or abuse of this policy.

Our Promise

We believe trying something new should feel as good as taking it. That's why every first purchase is backed by our 30 Day Money Back Guarantee, so you can experience Jeevanaa™ with complete confidence.